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Terms and Conditions

Although Every effort is made to ensure the information on this website is correct, no responsibility can be accepted for any errors or omissions, or for any subsequent loss or damage. Industrial Boilerhouse Supplies reserves the right to alter or withdraw offers without prior notice E. & O.E.

No part of this website are to be reproduced without the written authority of Industrial Boilerhouse Supplies.

All orders are accepted subject to our standard Terms and Conditions, copies which are available on request. All prices are subject to the addition of VAT. All prices effective April 2020.

All prices are in £ UK Sterling. Minimum Order Charge £10.00 +VAT


All products contained in this website have, where possible, been obtained from an EN ISO Supplier.

Conditions of Sale

GENERAL: The acceptance of this document includes the acceptance of the following terms and conditions. In the event of customer’s official order forms containing special printed conditions, it is understood that such conditions are only binding in so far as they are not at variance with our terms and conditions.

LIMITS OF CONTRACT: This acceptance includes only such goods, accessories and work as are specified herein.

DRAWINGS AND SPECIFICATION: All drawings and specifications, dimensions and weights provided by us are approximate unless otherwise stated.

PERFORMANCE: Any performance details given by us are based on our experience and are such as we expect to obtain on test. You assume responsibility for the capacity and performance of the goods being sufficient and suitable for your purpose.

DESPATCH: Any times quoted for dispatch are the date from receipt by us of a written order to proceed and of all necessary information to enable us to put the work in hand. Times of dispatch are submitted without liability for delay however occasioned, but ever effort will be made to maintain them.

DAMAGE OR LOSS IN TRANSIT: No claim for loss in transit will be entertained unless we are advised within 10 days from date of Advice Note.

CANCELLATION: Orders cannot be cancelled except with our consent and on terms which will indemnify us against all loss.

Specialist Knowledge

We’re all here to assist you, if you cant find what your looking for just give us a call. Even if we don’t stock the item, we will try our very best to get it for you.

Take advantage of our specialist knowledge and save yourself time.

GUARANTEE: All apparatus is carefully examined and tested before leaving the Works and is sent out in perfect order and condition. Our liability is limited to making good any defects developing in the goods under proper use and working under conditions stated in our quotation and arising solely from faulty design, materials or workmanship within a period of twelve calendar months after the goods have been dispatched and provided such defective goods are promptly returned, carriage paid, to our works. In the case of goods not of our manufacture, you are entitled only to such benefits as we may receive under any guarantee given to us in respect thereof.

COMPLAINTS: You are specifically required to examine the goods within 3 days of delivery and any complaint regarding faulty goods must be made in writing prior to the expiry of 7 days from the delivery and accomplished by samples to illustrate the fault. We shall have the option of replacing or crediting the value of goods in respect of which we accept a complaint and thereby terminate our liability. We cannot be held responsible for charged incurred by you in attempting to rectify or modify goods without our written agreement.

LEGAL CONSTRUCTION: The contract shall in all respects be constructed and operated as an English contract and in conformity with English Law.

PRICES: All price lists, quotations and estimates are subject to alteration without notice, and goods will be invoiced at prices ruling on date of dispatch. Carriage and packing will be charged extra on all orders. All prices exclude VAT.

GOODS SUPPLIED: All goods supplied by the seller to the buyer remain the property of the seller until the goods and services required to supply the goods have been paid in full. The goods are at the sole risk of the buyer, and in the event of same being destroyed or lost, after delivery, the seller will be entitled to payment in full for same.

Methods of Payments

We accept all major Credit & Debit cards as well as Company Purchase Cards. Please note however that we do not accept American Express. Minimum Order Charge is £10.00 +VAT

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